About Us

Otaku Vault is built for people that caters to and promotes anime figures, statues, and accessories related to the anime culture.

Shipping Policy

As long as you see “shipping included” in the title, it includes shipping and customs(taxes) to Contiguous US, EU Canada, Australia, UK, Malaysia, Singapore, Philippines (Manila Only), Vietnam, Thailand

 Once an order placed, we will ship it within 48 hours.

Advantages That Set Us Apart

1. Factory-Door QC  

   We inspect every seam, gradient, and decal before the box is sealed—defects are stopped here, not discovered in your living room.

2. Bullet-Proof Packaging  

   Triple-layer foam + custom-cut ABS trays tested on 30,000+ shipments.  

   Less than 0.3 % damage rate worldwide.

3. Worldwide shipping Network  

   We have different shipping options for our customers, we work with optimized global shipping channels and make sure the goods can be delivered on time and in good condition. If unluckily unavoidable damage caused, we will offer solutions like refund, discount, replacement. 

4. 30-Day “No Heartbreak” Returns  

   Opened the box and changed your mind? Ship it back on us. We refund 100 % within 48 hours once we receive the item.

5. Loyalty Vault Points  

   Earn points on every purchase, redeem for exclusive drops, early-bird access, or free shipping upgrades.

Welcome to Otaku Vault. Your grail is already packed and waiting.